The Alcàsser City Council announced the progress of the Green-TDigital project in collaboration with ValgrAI and SemanticBots, with the aim of facilitating access to public information and improving the relationship between citizens and the public administration.
In a session held this Tuesday, framed in AIIA Innovation Day Valencia and organized by ValgrAI, have presented the progress of the project Green-TDigital by Santiago Bonet, responsible for Digital Transformation at the Alcàsser Town Hall; Hugo Ferrer, CEO at SemanticBots, and Hector Calvete, Innovation agent in ValgrAIIn their interventions, they highlighted the iImportance of the application of artificial intelligence in the informational and administrative relationship between citizens and city councils.
The council of Alcàsser, as part of this modernization strategy, has launched the second phase of the Green-TDigital project, an ambitious initiative of digital transformation aimed at modernizing public services, optimizing citizen service and moving toward a more accessible, efficient, and environmentally friendly administration. This proposal responds to the new social and technological challenges facing all municipalities today.
The knowledge base of the virtual assistant has been developed from the information provided by the city council, Yet the Collaboration of the people who are part of the different public services and council departments of Alcàsser, which have guided SemanticBots so that the solution covers a broad range of topics of general interest. Allowing Provide automatic responses to questions related to the website, procedures on the electronic office, applications, ordinances, regulations and legislation, quickly and easily.. In addition, the solution has been integrated into the platform Sayobo, significantly improving web accessibility for all users.
The project Green-TDigital reaffirms the commitment of the Alcàsser Town Hall with an ethical and people-centered digital transformation, apopting for the Smart City model and developing services that truly respond to the needs of their communityThis second phase represents a firm step towards an agile, modern administration committed to sustainable development. This initiative has been nominated for the NovaGob Award for Local Public Innovation, in the category of Digital Transformation for Citizenship. This recognition highlights the responsible and useful use of technology to improve people's quality of life.
On 19 June A presentation day was held to showcase new technological and sustainable solutions that will make Alcàsser a greener, more digital, and smarter municipality. During the event, Hugo Ferrer, CEO of SemanticBots, explained the chatbot development process and its advantages over other tools on the market.
